Background Meet Jane, a loving family member. Sadly, Jane’s sister passed away unexpectedly and Jane needs to plan her funeral and close her estate. While Jane’s sister made a will to distribute her property, she did not include her social media accounts as part of the estate plan. Jane and her sister kept in touch on Facebook, and Jane knew about her sister’s LinkedIn profile because she was a consummate professional. However, Jane wondered what other social media her sister had like Twitter, Instagram, Pinterest, YouTube and others, and furthermore, how to memorialize or close her accounts. Problem Jane began searching the internet for answers, but quickly became overwhelmed reading each social media network’s policy closing deceased user accounts, and she also struggled to find if her sister had any other social media profiles. For example, Jane knew she could memorialize her sister’s Facebook profile, but was surprised to learn she could only close her LinkedIn profile. Jane also struggled knowing what information to send the various social networks to prove her relationship to her sister and that she passed away...until Jane found Profile Peace. Solution Profile Peace helps family members like Jane find, memorialize and close her sister’s social media profiles. So Jane signed up for our In Memoriam Social Media Service and simply provided her sister’s email address(s) that Profile Peace can use to find her sister’s social media accounts. In less than 48 hours, Jane received an email from Profile Peace listing her sister’s 5 social media profiles. Jane then replied with her closure and memorialization preferences, and Profile Peace submitted requests on her behalf to the social media networks to officially bring closure to her accounts. Results
Jane was surprised at how easy the service was to use, and appreciated streamlining the process so she could spend more time with family. As a result, Jane gained comfort knowing not only was her sister’s physical presence being laid to rest but her digital identity was too with the help of Profile Peace. Jane shared her experience with others, and was thankful to have security and peace of mind knowing her sister’s social media profiles now rest in peace. Are you a family member who has lost a loved one? Our In Memoriam Social Media Service can help you put your loved one's social media profiles to rest > Please note that certain names, dates, photos and identifying details of individuals and events in this story have been changed to respect and protect privacy, and to accommodate other considerations.
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