Meet Michael, a caring funeral home director. His job to help families bring closure to their late loved one by arranging and directing funeral services. As long as Michael can remember, he’s been interviewing family members to make sure all of their needs are taken care of including coordinating embalming, selecting pallbearers, procuring officials for religious rites, and providing transportation for mourners. However, over the last 5 years, families have been asking Michael about bringing closure their loved one’s social media life.
This is a new phenomenon in the era of social media that Michael has been trying to help families with. Common questions that come up include how to find a decedent’s social media profiles, how to secure and protect their accounts, and most importantly how to properly close their digital life in the same way that Michael helps bring closure to the decedent’s physical body. While Michael certainly understood the emerging needs of the families he was helping, he struggled with finding a solution to these questions until he found Profile Peace.
Profile Peace helps funeral directors like Michael answer all of these questions. When Michael puts together a funeral service package, he asks the family if they would like to lay the decedent's social media profiles to rest. If yes, the family or Michael simply shares the email address(s) of the decedent by filling out a brochure or visiting us online at ProfilePeace.com. Profile Peace then performs a social media search and emails the family with the results of their social media findings so the family can decide how to handle the profiles.
When the family receives their search results, they select their preferences to either close or memorialize their loved one's social media accounts such as Facebook, Twitter, LinkedIn, Instagram, Google+, YouTube, Vimeo, Pinterest and others. Profile Peace then submits the family's memorialization and closure preferences directly to the social media networks to honor the request and conclude service.
Michel now knows that when families ask him about social media closure, he has a trusted partner and resource in Profile Peace that helps answer their questions. Michael is able to address the families needs in just a couple of minutes by contacting Profile Peace, and there is no pressure on the family to use the service. If the family does decide to use the service, Profile Peace provides a trusted social media solution and additional peace of mind by helping the family gain digital closure.
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Please note that certain names, dates, photos and identifying details of individuals and events in this story have been changed to respect and protect privacy, and to accommodate other considerations.